Service That Delivers Precision, Every Time
From troubleshooting to maintenance and calibration, our expert service team is here to keep your presetter running like new.
Our team is trained, certified, fully vetted, and know our machines better than anyone, because we educate and support them in-house.

The Omega Difference
American-Made. Backed for Life.
Every Omega TMM machine is built and supported right here in the U.S. Our service technicians work hand-in-hand with our engineering and applications team, ensuring unmatched response times, full system knowledge, and accountability you can’t get anywhere else.
- Headquartered in Fairport, NY
- Live support from a real human – not a chatbot.
- Technicians that know your shop floor challenges and have years of experience in tool measuring
- Custom-fit solutions, not cookie-cutter fixes
Comprehensive Service and Support
We support your machine with service that fits your needs before, during, and long after installation.
Why Calibrate Annually?
Precision Isn’t a One-Time Job.
Annual calibration keeps your measurements accurate and compliant. We use the Renishaw Laser Interferometer® to guarantee your presetter meets ISO standards. Being proactive about tool presetter maintenance and calibration typically creates:
- More consistent measurements over the life of the machine
- Increased throughput
- Longer machine life
- Less machine downtime
Bonus:
- Get labeled with official calibration date & cert
- Ongoing preventative maintenance education
- Annual reminders so you never miss a tune-up
Service Packages
Worry-Free Calibration Package for 4 Years
Our 4-Year Package Plan is the most cost-effective way to maintain peak performance and control costs over time. Includes scheduled maintenance, priority response, calibration, and software upgrades.
Purchasing this package with your brand new machine automatically locks in full warranty coverage for your first 5 years of ownership, ensuring you make the most of our industry-leading 10 year limited warranty.
Request Support
Let’s get you back up and running. From troubleshooting to calibration, our expert team is here to keep your presetter running like new.
Contact Us Directly:
Phone: 1-844-396-5537
Email: Service@OmegaTMM.com