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Service & Support

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Empowering Your Precision Performance

At Omega TMM, we understand that your success hinges on the seamless operation of your machinery. Our comprehensive service offerings are designed to ensure that your machines perform at their absolute best. We place a strong emphasis on precision, professionalism, and promptness, providing you with the expert support and peace of mind needed to keep your operations running smoothly.

Comprehensive Service and Support

Lifetime Live Support

Stay connected with us through email, phone, and virtual assistance to resolve issues promptly.

Live Virtual Sessions

Benefit from convenient training, installation, and troubleshooting sessions to enhance your operations.

On-Location Maintenance

Our experts arrive with the necessary parts, ensuring efficient and effective solutions.

Legacy Support

We bridge the gap between the past and the present, providing support for legacy systems such as Parlec.

Request Support

Our service offerings are tailored to your unique requirements. Whether you require support through the lifetime of your machine or assistance with legacy systems like Parlec, we have you covered.


Contact Us Directly:

Phone: 1-844-396-5537

Email: [email protected]

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    Meet Our Service Manager Alex Maddox

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    Certified Experts at Your Service

    Our service team is more than just a group of professionals; they are industry experts dedicated to your satisfaction. Each member of our team undergoes rigorous training and holds industry-recognized credentials. This ensures they are well-equipped to meet your unique needs. Our team is not just proficient in their technical roles; they are also fluent in both English and Spanish, ensuring effective communication.

    Additionally, we take pride in our quick response times. We understand the importance of minimizing downtime, and that’s why we aim to be at your location within 24 hours* (US) to address your concerns. For our valued customers in Mexico, we’ve partnered with Hertek, a trusted name, to ensure timely and reliable support.

    Precision Calibration Services

    Experience unparalleled accuracy with our annual calibration services. We utilize the Renishaw Laser Interferometer®, guaranteeing precision down to the micron level. As part of our calibration service, you’ll receive an official label and certificate that complies with ISO standards, assuring the accuracy of your measurements.

    Benefits of Proactive Maintenance

    Maximize your efficiency and productivity with regular tool presetter maintenance and calibration. Expect consistent measurements, increased throughput, extended machine life, and minimized downtime. Every aspect of your operations is optimized for quality, ensuring you get the most out of your machines.

    Optimize Your Investment

    Choose our 4-year service package to unlock comprehensive benefits. This package guarantees worry-free operations and improved efficiency, enhancing the longevity and performance of your machines. Contact us for more information on the best service package in the industry.